Privacy Policy for
bdn88 — Your Data, Our Responsibility
At bdn88, protecting the personal information of every player in Bangladesh is a fundamental commitment. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored, and the rights you hold over your own information.
How bdn88 Protects Your Data
Before reading the full policy below, here is a plain-English summary of the six core principles that guide the way bdn88 handles every piece of personal information you share with us.
Encrypted at Every Step
All data transmitted between your device and the bdn88 platform is protected by 256-bit SSL encryption. Whether you are depositing via bKash, placing a cricket bet, or updating your account details, your information travels through a fully secured channel at all times.
Minimal Data Collection
bdn88 only collects personal data that is strictly necessary to operate your account, process payments, verify your identity, and comply with applicable legal obligations. We do not harvest additional data for speculative or unnecessary purposes.
Your Rights, Respected
You have the right to access, correct, and request deletion of any personal data bdn88 holds about you. We process these requests promptly. Contact our support team at [email protected] and we will respond within three business days under normal circumstances.
No Data Selling
bdn88 does not sell, rent, or commercially trade your personal information to any third party for marketing or advertising purposes. Your data exists solely to power your experience on our platform — it is never a commodity to be monetised behind your back.
Defined Retention Periods
Personal data is retained only for as long as it is needed to fulfil the purposes for which it was collected — including legal, regulatory, and dispute-resolution obligations. Once the applicable retention period expires, data is securely deleted or anonymised.
Transparent Cookie Use
bdn88 uses cookies and similar tracking technologies solely to improve platform performance, remember your preferences, and deliver a more relevant experience. We clearly explain what each category of cookie does and how you can manage your preferences within the platform settings.
1 Introduction
This Privacy Policy ("Policy") describes how bdn88 ("bdn88", "we", "us", "our") collects, uses, stores, and shares personal information when you access or use the bdn88 online betting and casino platform, available at bdn88.io and any associated subdomains or mobile interfaces (collectively, the "Platform").
We take your privacy seriously. This Policy is written in plain English so that you can clearly understand your rights and our obligations. It applies to all registered players, prospective users who browse the Platform without registering, and any other individual whose personal data we process in connection with the Platform's operation.
By registering an account with bdn88 or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood its contents and that you consent to the data practices described herein.
Language note: This Policy is drafted in English. In the event of any discrepancy between an English version and any translated version, the English text shall prevail in all circumstances.
2 Who We Are
bdn88 is an online sports betting and casino platform operated for the benefit of players based in Bangladesh. The Platform provides services including cricket betting (covering BPL, T20, IPL, and international fixtures involving the Bangladesh Tigers), live casino games, slots, fish games, and related entertainment products.
For the purposes of this Policy, bdn88 acts as the data controller in respect of the personal information you provide when using the Platform. This means bdn88 determines the purposes for which your data is processed and the manner in which that processing takes place.
If you have any questions about this Policy or about how your data is handled, you may contact us at any time by writing to: [email protected]
3 Personal Data We Collect
bdn88 collects the following categories of personal data in connection with the operation of the Platform:
3.1 Registration and Identity Data
- Full legal name as it appears on your government-issued identity document
- Date of birth (used to verify that you meet the 21+ age requirement)
- Email address and mobile phone number
- Username and encrypted password
- Residential address (city, district, and postal area within Bangladesh)
3.2 Verification and KYC Data
- Copies of government-issued identity documents (National Identity Card, passport, or driving licence)
- Selfie or facial image submitted during identity verification
- Proof of payment method ownership where required
3.3 Financial and Transaction Data
- Deposit and withdrawal amounts, dates, and transaction references
- Payment method identifiers (e.g., bKash mobile number, Nagad account reference, Rocket number, Upay account, last four digits of Visa or Mastercard)
- Account balance history and bonus transaction records
3.4 Betting and Gaming Activity Data
- Sports bets placed, including event, market, odds, and stake details
- Casino game sessions, including game title, session duration, and wagering amounts
- Bonus claims, wagering progress, and promotional participation records
3.5 Technical and Device Data
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser version
- Session logs, page-view data, and navigation patterns on the Platform
- Cookie identifiers and similar tracking technology data (see Section 8)
3.6 Communication Data
- Records of your correspondence with our customer support team, including chat transcripts and email exchanges
- Responses to optional player surveys or feedback requests
bdn88 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data beyond what is strictly required for age and identity verification.
4 How We Collect Your Data
bdn88 collects personal data through the following means:
- Direct submission: Information you actively provide when registering an account, completing identity verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
- Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, session data, and cookie information.
- Payment providers: Transaction confirmation data received from payment partners such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you initiate a deposit or withdrawal.
- Identity verification services: Where bdn88 uses a third-party KYC provider to assist with document verification, that provider may supply verification results and risk scores back to us.
- Fraud and security tools: Data received from security and anti-fraud systems that monitor for unusual account activity, suspicious login patterns, or potential policy violations.
5 How We Use Your Personal Data
bdn88 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your player account | Registration data, identity data |
| Verifying your age and identity (KYC) | Identity documents, facial image, date of birth |
| Processing deposits and withdrawals | Financial data, payment method identifiers |
| Providing betting and casino services | Betting activity data, account balance data |
| Detecting and preventing fraud or abuse | Technical data, financial data, activity data |
| Administering bonuses and promotions | Activity data, transaction data |
| Responding to customer support enquiries | Communication data, account data |
| Complying with legal and regulatory obligations | Identity data, financial data, activity logs |
| Improving Platform performance and user experience | Technical data, anonymised usage data |
| Sending account-related notifications | Email address, mobile number |
bdn88 does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review. Where profiling is used (for example, to identify responsible gaming risk indicators), a member of our team reviews and confirms any resulting action before it is applied to your account.
6 Legal Basis for Processing
bdn88 processes your personal data on the following legal grounds:
- Contract performance: Processing that is necessary to provide the services you have requested, including account management, payment processing, and delivery of betting and casino services.
- Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money-laundering (AML) obligations, and record-keeping requirements.
- Legitimate interests: Processing carried out for fraud prevention, platform security, dispute resolution, and internal analytics — where these interests are not overridden by your own rights and interests.
- Consent: Where we rely on your consent (for example, for optional marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
7 Data Sharing and Disclosure
bdn88 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and proportionate:
7.1 Payment Service Providers
Transaction data is shared with payment partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank solely to the extent required to process deposits and withdrawals initiated by you.
7.2 Identity Verification Providers
Where bdn88 uses third-party KYC or document verification services, your identity documents and associated data may be processed by that provider under a data processing agreement that requires them to handle your information with the same standard of care as bdn88.
7.3 Technology and Infrastructure Partners
bdn88 uses cloud hosting, platform security, and fraud-detection services provided by reputable technology partners. These partners act as data processors under our instruction and are contractually bound to process data only for the purposes specified by bdn88.
7.4 Legal and Regulatory Authorities
bdn88 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of bdn88 or its players.
Important: Any third party with whom bdn88 shares your data is required to maintain the confidentiality and security of that data and may not use it for any purpose beyond those expressly authorised by bdn88.
8 Cookies and Tracking Technologies
bdn88 uses cookies and similar technologies (collectively "cookies") on the Platform. Cookies are small text files placed on your device that help the Platform function correctly and allow us to understand how users interact with our services.
8.1 Types of Cookies We Use
- Strictly necessary cookies: Essential for the Platform to operate. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled.
- Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options to provide a more personalised experience.
- Analytics cookies: Collect anonymised data about how visitors use the Platform — which pages are visited most, where users navigate from, and how long sessions last. This data is used to improve Platform design and content.
- Security and fraud-prevention cookies: Assist in identifying unusual activity patterns that may indicate fraudulent access attempts or account takeover activity.
8.2 Managing Cookies
You may manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling strictly necessary cookies will impair your ability to log in to your bdn88 account and use core Platform features. Instructions for managing cookies are available in your browser's help documentation.
9 Data Security
bdn88 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform
- Encrypted storage of passwords using industry-standard hashing algorithms — bdn88 staff cannot read your password in plain text
- Access controls that restrict internal access to personal data to those employees and contractors who require it to perform their job functions
- Regular security audits and vulnerability assessments of Platform infrastructure
- Intrusion detection systems and real-time monitoring for anomalous access patterns
- Secure disposal procedures for data that has exceeded its retention period
While bdn88 maintains robust security practices, no system can guarantee absolute security. You also play an important role in keeping your account secure by choosing a strong, unique password, never sharing your credentials, and logging out of your account when using shared devices.
If you suspect that your bdn88 account has been accessed without your authorisation, contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.
10 Data Retention
bdn88 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, including satisfaction of legal, regulatory, accounting, and dispute-resolution requirements. The following general retention principles apply:
- Active account data: Retained for the full duration of your account's existence on the Platform plus a reasonable period thereafter to allow for dispute resolution.
- Financial and transaction records: Retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping practices applicable to online payment operations.
- Identity and KYC documents: Retained for a minimum of five years from the date of verification or the date of account closure, whichever is later.
- Customer support communications: Retained for three years from the date of the interaction, unless the matter is subject to an ongoing dispute or legal process.
- Technical and log data: Typically retained for 12 months on an aggregated or anonymised basis for analytics purposes.
Once the applicable retention period has expired and there is no overriding legitimate reason to retain the data, bdn88 will securely delete or irreversibly anonymise the information in question.
11 Your Privacy Rights
As a user of the bdn88 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request and we will respond within three business days under normal operating conditions.
- Right of access: You may request a copy of the personal data bdn88 holds about you at any time.
- Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
- Right to restrict processing: In certain circumstances, you may request that we limit the way we use your data while a concern or dispute is being resolved.
- Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You may object to processing based on our legitimate interests at any time. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting prior processing.
Please note: Some requests — particularly erasure requests — may not be fulfilled in full where bdn88 is subject to a legal obligation to retain the relevant data (for example, financial records required under anti-money-laundering rules). We will always explain the specific reason if we are unable to comply fully with a request.
12 Children and Minors
The bdn88 Platform is strictly intended for adults aged 21 years and above. bdn88 does not knowingly collect personal data from any individual under the age of 21. If we become aware that a person under 21 has registered an account or submitted personal data, we will immediately suspend the account, delete the associated personal data, and reverse any financial transactions where possible.
If you believe that a minor has gained access to the bdn88 Platform or that their personal data has been collected, please contact us immediately at [email protected] so that we can take prompt action. Parents and guardians are encouraged to use parental control tools to restrict access to online gambling platforms on devices used by minors.
13 Third-Party Links
The bdn88 Platform may contain links to third-party websites or services, such as payment provider portals (for example, the bKash or Nagad payment interfaces). Once you leave the bdn88 Platform and navigate to a third-party website, this Privacy Policy no longer applies. bdn88 has no control over and accepts no responsibility for the privacy practices or content of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit before submitting personal information to that site. This is particularly relevant when initiating payments through external payment provider interfaces.
14 Updates to This Privacy Policy
bdn88 reserves the right to update or revise this Privacy Policy at any time. When we make a material change to the Policy — for example, introducing a new category of data collection or a new sharing arrangement — we will provide reasonable notice to registered players via email notification or a prominent banner on the Platform.
The date of the most recent update is always displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you must cease using the Platform and may request account closure by contacting our support team.
Minor clarifications and editorial corrections that do not materially affect how data is used may be made without notice. The "Last Updated" date will always reflect the most recent revision, regardless of its significance.
15 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdn88 handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week.
Support email: [email protected]
Please include your registered username and a clear description of your query or request in all correspondence. We aim to respond to all privacy-related enquiries within 24 hours (Bangladesh Standard Time, UTC+6).
The email address above is provided as plain text for your reference. Please copy it manually into your email client to contact us. bdn88 does not accept unsolicited commercial messages at this address.
Ready to Experience bdn88?
Now that you understand how bdn88 protects your data, explore everything our platform has to offer — from live cricket betting on BPL and T20 fixtures to slots, fish games, and a full live casino experience.